Privacy Policy
Last Updated: 1 October 2026
At Mithai by Mini India, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order.
1. Who We Are
Mithai by Mini India is an e-commerce service operated by Mini India in Ireland.
For data protection purposes, the business responsible for your personal data is the data controller.
2. Information We Collect
When you place an order or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Delivery address
- Order details
- Pickup location
- Information you provide when contacting us
We only collect information that is necessary to process your order and provide our services.
3. How We Use Your Information
We use your personal information to:
- Process and manage your orders
- Process payments and refunds
- Arrange home delivery or pickup
- Contact you regarding your order
- Respond to your questions and requests
- Maintain records required by law
- Improve our website and customer service
4. Payments
Payments on our website are processed securely through Stripe.
Your payment card details are handled by Stripe and are not stored directly by Mithai by Mini India.
Stripe may process your personal information in accordance with its own privacy policy and applicable data protection requirements.
5. WooCommerce
Our website uses WooCommerce to manage our online shop, including products, customer orders and order information.
Information provided during checkout may be processed through WooCommerce to allow us to fulfil your order.
6. Delivery and Pickup
For home delivery, we use the information provided during checkout, including your name, address, phone number and order details, to arrange delivery.
For pickup orders, we use your order information to prepare and provide your order at your selected pickup location.
7. Sharing Your Information
We do not sell or rent your personal information.
We may share necessary information with service providers such as Stripe and delivery providers when required to process your payment or fulfil your order.
We may also disclose information where required by law or by a competent authority.
8. How Long We Keep Your Information
We keep your personal information only for as long as reasonably necessary to provide our services and fulfil the purposes described in this Privacy Policy.
Some information may need to be retained for longer where required by Irish tax, accounting or other legal requirements.
9. Cookies
Our website may use cookies that are necessary for the operation of WooCommerce, including maintaining your shopping experience and processing orders.
Where required by law, we will ask for your consent before using non-essential cookies.
10. Your GDPR Rights
Under the GDPR, you may have the right to:
- Request access to your personal information
- Ask us to correct inaccurate information
- Request deletion of your information where applicable
- Request restriction of processing in certain circumstances
- Object to certain processing
- Request data portability where applicable
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the details on our Contact Us page.
11. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no online system can be guaranteed to be completely secure.
12. Data Protection Complaints
If you have concerns about how we handle your personal information, please contact us first so that we can try to resolve the issue.
You also have the right to contact the Data Protection Commission (DPC) in Ireland if you believe your data protection rights have been infringed.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The latest version will always be available on this page.
Contact Us
Mithai by Mini India
Ireland
For privacy-related questions or requests, please contact us through our Contact Us page.
